Legal
Privacy Policy
Last updated: July 9, 2026
This Privacy Policy describes how FirstCall Medical Group, PLLC, doing business as Vacation Medicine(“Vacation Medicine,” “we,” “us,” or “our”) collects, uses, and shares information when you visit vacationmedicine.com, contact us, or book a visit. By using our website and services, you agree to the practices described here.
Information we collect
Information you give us— such as your name, email address, phone number, the state you’re in, and any details you share when you contact us, message us through our chat widget, or book a visit. Information collected automatically — such as device, browser, IP address, and usage data gathered through cookies and similar technologies to operate and improve the site.
How we use your information
We use your information to respond to your inquiries, schedule and provide care, send appointment and account messages, improve our website and services, maintain security, and comply with legal obligations. Booking, payment, and clinical scheduling are handled through our practice-management provider; visits may take place over a HIPAA-compliant telehealth platform.
Text messaging (SMS) & mobile information
If you provide your mobile number and select the marketing consent checkbox in our website chat widget, we may send you text messages — including promotional and marketing messages (such as offers, news, and updates), as well as service messages related to your care and account (such as appointment confirmations, reminders, and visit links). Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out at any time, or reply HELP for help. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and messaging providers, is permitted solely to help us deliver our services to you. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & analytics
We use cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the site functions.
How we share information
We do not sell your personal information. We share information only with service providers who help us operate (for example, hosting, scheduling, payments, and messaging), when required by law, or to protect our rights and the safety of others. Any sharing is limited to what is needed to provide the service, subject to the mobile- information statement above.
Data security & retention
We use reasonable administrative, technical, and physical safeguards to protect your information, and we retain it only as long as needed for the purposes described here or as required by law. No method of transmission or storage is completely secure.
Your choices & rights
You may opt out of marketing emails using the unsubscribe link, opt out of text messages by replying STOP, and request access to or deletion of your personal information by contacting us. We will honor rights available to you under applicable law.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect their information. Care for minors is arranged by a parent or legal guardian.
Not medical advice; emergencies
Information on this website is for general purposes and is not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a medical emergency, call 911.
Changes to this policy
We may update this Privacy Policy from time to time. Changes are effective when posted, and the “last updated” date above will reflect the most recent revision.
Contact us
FirstCall Medical Group, PLLC · Panama City Beach, FL
Email: erik@vacationmedicine.com
Phone: 850-660-3112